Terms of Service
These terms govern the use of the Rayenna Oil website and explain the basis on which website information and enquiries are handled.
1. Website purpose
Rayenna Oil operates this website as a corporate information and enquiry platform for its oil trading activities. The content is intended to provide a general overview of the company, products, compliance approach, and markets.
2. Informational use only
Nothing on this website constitutes a binding offer, quotation, guarantee of availability, commitment to transact, or legal agreement. Product references, market information, and business descriptions are provided for general informational purposes only.
Any supply arrangement, purchase, sale, shipment, or related commercial activity would only proceed under separately agreed commercial terms and supporting documentation.
3. Enquiries and no contract formation
Submitting a form, sending an email, or contacting Rayenna Oil through this website does not create a contract, partnership, agency relationship, or obligation for Rayenna Oil to proceed with a transaction.
We may respond, request additional information, decline to engage, or end a discussion at our discretion, including for compliance, operational, or commercial reasons.
4. User responsibilities
- Use the website only for lawful and legitimate business purposes.
- Provide accurate and non-misleading contact, company, and enquiry information.
- Refrain from attempting to interfere with the website, its forms, or its security.
- Avoid using the website in connection with restricted, unlawful, or sanction-sensitive activity.
5. Compliance and KYC expectations
Rayenna Oil operates with a compliance-first trading approach. Before moving forward with any relevant opportunity, we may request information or documents needed for counterparty review, KYC, sanctions screening, credit assessment, ownership checks, or other internal risk controls.
Failure to satisfy those requirements may prevent a discussion from proceeding.
6. Intellectual property
The website content, design, branding, logos, text, graphics, and other materials on this site are owned by or used with permission by Rayenna Oil or its affiliates unless otherwise stated. You may view the website for normal business use, but you may not copy, reproduce, republish, or commercially use site content without prior written permission.
7. Third-party links and services
This website may include links to third-party websites or services for convenience, such as map services or external websites. Rayenna Oil does not control and is not responsible for the content, availability, or practices of those third parties.
8. Disclaimer and limitation of liability
While we aim to keep website information current and professional, the site is provided on an "as is" and "as available" basis. Rayenna Oil does not warrant that the site will always be uninterrupted, error-free, or suitable for a specific purpose.
To the fullest extent permitted by applicable law, Rayenna Oil will not be liable for indirect, incidental, consequential, or business interruption losses arising from use of, or reliance on, this website.
9. Changes to these terms
We may update these terms from time to time to reflect website, business, or regulatory changes. Continued use of the website after changes are published indicates acceptance of the updated terms.
10. Contact
Questions about these terms can be sent to sales@rayennaoil.com or directed to Rayenna Oil, No. 3329/52, Ray Bhavan, NH Bypass, Thykoodam, Vyttila, Ernakulam, Kerala, India - 682019.